Share this page on:

Privacy Policy

Data Protection Information

We appreciate your interest in our company and our products and services.

In the following Data Protection Statement, we would like to inform you of which personal data we collect, process and, if applicable, transfer, as well as the scope and purpose thereof, when you visit our website. This also applies to the services and offers accessible via the website.

Where this website contains links to the external sites of other providers, you leave our website when you follow these links. The providers of these linked sites are solely responsible for compliance with legal data protection provisions on them.

Data protection principles

The protection of your privacy and the security of all commercial data are very important to us and we take them into consideration in our business processes. Data protection and information security are part of our company policy.

We place great importance on protecting your personal data and only process it in compliance with the laws and regulations of the Federal Republic of Germany and superordinate European legislation, including the EU General Data Protection Regulation (GDPR). Your personal data is processed within the scope described below for the purposes explained. This means that we only use your personal data if this is explicitly permitted by data protection laws or you have already given us explicit consent.

Definition of terms

The EU General Data Protection Regulation uses specific terms, which are defined in Article 4, e.g. personal data, processing, pseudonymisation, controllers, processors, recipients, third parties and consent.

Learn more about what certain expressions mean in the context of the General Data Protection Regulation

Name and contact details of the controller


Graphit Kropfmühl GmbH
Langheinrichstrasse 1
94051 Hauzenberg
Phone: +49 8586 609-0


Graphit Kropfmühl Besucherbergwerk gGmbH
Langheinrichstrasse 1
94051 Hauzenberg
Phone: +49 8586 609-147

Name and address of the data protection officer

The controller’s data protection officer is:

Dr. Eddie Kohfeldt
Langheinrichstraße 1
94051 Hauzenberg
Phone: 08586 609-0

General information on the processing of personal data

Scope of the processing

In principle, we only process personal data when it is necessary to do so in order to provide a functioning website and in order to use the content and services we offer. Personal data is solely processed based on currently applicable legal foundations.

Purposes of the processing

The purposes of the processing of personal data lie in conducting the business of the controller and all associated secondary business.

Legal basis for the processing
  • The legal basis for processing personal data that is necessary for the performance of a contract to which the data subject is party is Article 6 (1)(b) GDPR. This also applies for processing operations that are necessary for the implementation of pre-contractual measures.
  • If the processing is necessary for the protection of the legitimate interests of our company or a third party and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, Article 6 (1)(f) GDPR forms the legal basis for the processing.
  • When we obtain consent for processing operations for personal data from the data subject, Article 6 (1)(a) GDPR forms the legal basis.
  • When the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6 (1)( c) GDPR forms the legal basis.
  • If the processing of personal data is necessary in order to protect the vital interests of the data subject or of another natural person, Article 6 (1)(d) GDPR forms the legal basis.

Statutory or contractual duties to provide personal data

There may be statutory or contractual requirements for you to provide personal data under certain circumstances, or it may be necessary to do so in order to enter into a contract.

In particular, you may be obliged to provide personal data to us when entering into contracts. Failure to provide the personal data could mean it is not possible to enter into the contract with you.

Transfer of personal data

We only share your personal data with third parties when …

  • it is necessary for the performance of an existing contract with you.
  • it is necessary for the protection of our legitimate interests or those of a third party, unless such interests are overridden by your (the data subject’s) interests or fundamental rights and freedoms requiring the protection of personal data.
  • we are legally required to do so.
  • it is necessary for the enforcement of our claims and rights.
  • we receive requests from official institutions (e.g. supervisory authorities or law enforcement authorities, when transfer is necessary for the prevention of threats to public security and order and the prosecution of criminal offences).

However, in the case of such transfer, the personal data may only be used for the purpose concerned.

Involvement of external service providers

Like most other companies, we are not specialists in everything. We therefore use service providers to support us in some areas of our business activity, e.g.

  • IT service providers to maintain our infrastructure
  • IT developers to develop our applications
  • computer centres to securely run our services
  • agencies and printers to send out email information or printed information

We have entered into the legally required contracts on processing that specifically state what the service provider may do with which data. In particular, transfer to third parties is also excluded here. In these contracts, service providers are placed under obligation to comply with the applicable data protection provisions.

Data erasure and storage period

Personal data will be erased or made unavailable as soon as the purpose of storage ceases to apply. Storage can also be carried out if this is provided for by the European or national legislator in Union regulations, laws or other rules to which the controller is subject. Data will also be blocked or erased if a storage period prescribed by the aforementioned standards lapses, unless continued storage of the data is necessary.

Data security

We have taken substantial technical and organisational measures to protect your personal data stored with us from unauthorised access and misuse. Our security processes are reviewed regularly and adapted to the state of the art. Our employees are obliged to maintain confidentially.

Details on the processing of personal data

Operation of the website and creation of log files

In principle, you can visit our website without registering or logging in. When you visit our website, data is collected by the web server for the transfer of data (information on the system of the computer used) and sometimes stored in log files on the web server. This data is so-called “usage data”.

Learn more about the creation of log files when you visit our website

Use of cookies

In order to make the visit to our website appealing and to enable the use of certain functions, we use cookies. Cookies are small text files that your browser stores on your device at our website’s command. Cookies allow user interactions and also other useful things when using websites. Cookies do not damage your computer and do not contain viruses.

Learn more about the use of cookies

Contact via contact form, email and telephone

Our website contains a contact form, email addresses and telephone numbers that can be used to contact us. If you use this option, the data provided will be transmitted to us and stored.

Learn more about the processing of data when contacting us

Processing of business contacts

On various occasions, contact information of employees and managing directors of other companies as well as of officials or mandate-holders of public institutions is collected and stored for business purposes. This information is stored in a contact database as a business contact and, if necessary, used for communication.

Learn more about the processing and storage of business contacts

When making a reservation for the Visitor Mine

You can book an appointment for a visit on the website of our visitor mine (

Learn more about the processing of personal data when you make a reservation

Use of third-party extensions

Like other companies, we use third-party extensions. In this context, personal data (e.g. IP numbers, information from pseudonymized cookies, geodata, etc.) may be passed on to the third-party providers or transmitted automatically. The type, scope, purpose and duration of this processing of personal data may vary in individual cases.

Learn more about the processing of data from third-party extensions used by us.

When you make an application with us

You have the option to make an application via e-mail or by post. We solely process the personal data that you send us during an application to carry out the application process.

Learn more about the processing of personal data when you send us an application

Processing of data when visiting the Graphit Kropfmühl GmbH and the Graphit Kropfmühl Besucherbergwerk gGmbH Facebook page

In addition to our own website, we use a Facebook page for communication and interaction with our customers and prospects. We and Facebook are responsible as joint controllers for processing the personal data of visitors to this site.

Learn more about the processing and storage of personal data when visiting our Facebook page

Your rights as a data subject

If your personal data is processed, you are a data subject in accordance with GDPR and you have the following rights against the controller:

Right of information

You can request confirmation from us on whether and which personal data concerning you will be processed by us .

Right to rectification

You have a right to rectification and/or completion if the processed personal data concerning you is incorrect or incomplete.

Right to erasure (“Right to be forgotten”)

You can request the personal data concerning you to be erased immediately and the controller is obliged to erase this data immediately where certain grounds apply.

Right to restriction of processing

Under certain circumstances, you can request restriction of processing of personal data concerning you (e.g. by making it unavailable for use or temporarily removing it from the website, if it is published there).

Right to information

If you have enforced the right to rectification, erasure or restriction of processing, the controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing.

Right to data portability

You have the right to receive personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format.

Right to object

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you that is performed in accordance with Article 6 (1)(e) or (f) GDPR.

Right to withdraw the legal data protection declaration of consent

You have the right to withdraw your legal data protection declaration of consent at any time. The withdrawal of consent will not affect the lawfulness of processing carried out based on the consent prior to withdrawal.

Automated decision-making including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similar significantly affects you.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority.

Learn more about your rights as a data subject

Changes to the data protection information

We reserve the right to adapt this data protection declaration when new services are introduced or changed so that it always complies with current legal requirements. When you return to our website, the current version will apply.

Kropfmühl, March 2023